Rogue Gaming ("we", "us", or "our") operates the retail and gaming venue located at 58 Francis St, The Liberties, Dublin 8, D08 YE39, Ireland, and the website at roguegaming.ie (the "Site"). We are committed to protecting your privacy and handling your personal data transparently in accordance with the General Data Protection Regulation (EU 2016/679) ("GDPR") and applicable Irish data-protection law.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data.
1. Data Controller
Rogue Gaming
58 Francis St, The Liberties
Dublin 8, D08 YE39
Ireland
If you have questions about this policy or your personal data, contact us at info@roguegaming.ie.
2. Information We Collect
2.1 Information You Give Us
- Event registrations. When you register for an event or tournament through our Site or booking tools, you may provide your name, email address, phone number, and any relevant notes.
- Online enquiries. When you contact us via email, contact forms, or social media messages, we collect the information you provide, such as your name, contact details, and the content of your message.
- Newsletter sign-ups. If you subscribe to news or updates (for example, about opening, events, or promotions), we collect your email address and, if you choose to provide it, your name.
- In-person interactions. If you give us your contact details in person (for example, to join a mailing list, tournament, or waiting list), we will process that information in line with this Policy.
2.2 Information Collected Automatically
- Cookies. We use a small number of strictly necessary cookies to operate our Site (see Section 6 below).
- Log data. Our hosting and security providers may collect standard server-log data such as your IP address, browser type, operating system, pages visited, referring URLs, and access timestamps. This data is processed under those providers' own privacy policies.
- IP address. When you submit forms or interact with certain parts of the Site, your IP address may be logged for security, fraud prevention, and abuse detection.
2.3 Information from Third Parties
- Payment and booking providers. If we use third-party providers to handle payments, they may share limited information with us (for example, your name, contact details and order details) so we can confirm and manage your purchase. Payment details (such as full card numbers) are handled directly by those providers and are not stored on our systems.
3. How We Use Your Information
We process your personal data only where we have a lawful basis under the GDPR.
| Purpose | Lawful Basis |
|---|---|
| Fulfil bookings, reservations, and services you have requested (e.g. events, table bookings, venue hire) | Performance of a contract |
| Communicate with you about your bookings, events, or enquiries | Performance of a contract |
| Provide updates you have subscribed to (e.g. newsletters, announcements) | Consent |
| Prevent fraud, protect the security of our Site and venue, and enforce our terms | Legitimate interest |
| Improve our Site, services, and customer experience | Legitimate interest |
| Comply with legal and regulatory obligations (e.g. tax and accounting) | Legal obligation |
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
4. Who We Share Your Data With
We share personal data only where necessary to deliver our services or meet a legal obligation. Depending on how you interact with us, this may include:
- Payment processors. Third-party payment providers that process payments on our behalf. They receive your payment details directly and are responsible for securely handling that information.
- Booking and ticketing providers. Platforms that manage bookings, reservations, or event registrations and provide us with relevant details so we can run events and manage capacity.
- Hosting and infrastructure providers. Companies that host our Site, provide security services (such as DDoS protection and traffic filtering), and help keep our online services available and secure.
- Professional advisers. Where necessary, we may share limited information with legal, accounting, or other professional advisers to comply with our legal obligations or protect our rights.
- Public authorities. We may disclose data where required to do so by law, regulation, or court order, or to respond to lawful requests from public authorities.
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
Where data is transferred outside the European Economic Area (EEA), we take steps to ensure an appropriate level of protection, for example by relying on adequacy decisions, Standard Contractual Clauses, or other approved safeguards.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by law:
- Booking and event records – typically retained for up to 7 years to comply with Irish tax and accounting requirements.
- Newsletter and marketing data – retained for as long as you choose to receive communications from us. If you unsubscribe, we will stop sending you communications and may keep limited information to record your preference.
- Server logs and security data – retained by our hosting and security providers according to their standard retention periods, which are generally short and focused on security and performance.
- Communication records – such as emails and messages, are typically kept for up to 2 years after our last interaction with you, unless a longer retention period is required by law or needed to resolve disputes.
6. Cookies and Local Storage
6.1 Cookies We Set
Where we use cookies on our Site, we aim to use only what is necessary for the Site to function securely and reliably. At present, we do not use advertising cookies, and any analytics or preference cookies will only be used where permitted by law.
The types of cookies we may set include:
- Strictly necessary cookies – required for core functionality such as routing requests, maintaining basic security, and ensuring the Site works correctly on your device.
- Functional cookies – used to remember basic preferences (for example, your cookie choices) where applicable.
Because strictly necessary cookies are required to provide a service you have explicitly requested (such as loading the Site), they may be exempt from the requirement to obtain consent under the ePrivacy rules.
6.2 Local Storage
We may use your browser's local storage or similar technologies to cache non-sensitive preferences and improve performance. We do not use local storage to keep payment card details or other highly sensitive personal data.
6.3 Third-Party Cookies
Our Site may include embedded content or tools from third parties (for example, maps, ticketing widgets, or social media embeds). These third parties may set their own cookies or similar technologies when those elements are loaded. These cookies are governed by the privacy policies of the respective third parties.
7. Your Rights Under the GDPR
You have the following rights over your personal data:
- Access – request a copy of the data we hold about you.
- Rectification – ask us to correct inaccurate or incomplete data.
- Erasure – ask us to delete your data where there is no compelling reason for us to continue processing it.
- Restriction – ask us to pause processing while we address a concern about accuracy or lawfulness.
- Data portability – request your data in a structured, commonly-used, machine-readable format where processing is based on consent or contract and carried out by automated means.
- Object – object to processing based on our legitimate interests, on grounds relating to your particular situation.
- Withdraw consent – where processing is based on your consent (for example, for marketing), withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, email us at info@roguegaming.ie. We will respond without undue delay and within one month where possible. We may ask you to verify your identity before acting on a request.
If you are not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
www.dataprotection.ie
8. Security
We take appropriate technical and organisational measures to protect your personal data, having regard to the nature of the data and the risks of processing. These measures may include:
- Using reputable hosting and security providers with modern encryption standards.
- Restricting access to personal data to staff and contractors who need it.
- Using strong authentication practices and keeping software up to date.
However, no system is entirely secure. If you believe your data has been compromised in connection with our Site or services, please contact us immediately at info@roguegaming.ie.
9. Children's Privacy
Our Site and services are not directed at children under 16 years of age, and we do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child under 16, please contact us and we will delete it promptly.
10. Links to Other Websites
Our Site may contain links to third-party websites (such as ticketing platforms, social media, or mapping services). We are not responsible for the privacy practices or content of those sites and encourage you to read their own privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this Policy periodically. Continued use of the Site after changes are published constitutes acceptance of the updated Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Rogue Gaming
58 Francis St
The Liberties
Dublin 8
D08 YE39
Ireland
Email: info@roguegaming.ie